Thu, Nov 12, 2:00 PM – 3:00 PM

In person Downtown / Urban Core

Customer Service & Conflict Management

Organizer: JSEB - City of Jacksonville
This workshop focuses on the critical skills of Customer Service and Conflict Management, essential for anyone interacting with clients or customers. Participants will engage in practical exercises designed to enhance their ability to manage conflicts effectively with both internal and external customers. Led by experienced professionals, attendees will gain insights into best practices for providing exceptional service while navigating challenging situations. This event is ideal for individuals looking to improve their communication skills and enhance their customer service approach. Join to learn valuable techniques that can be applied in various business contexts.

Registration: Required
Cost: Free
Format: In person

303 N Laura St Jacksonville, FL 32202

25 N Market Street, Ste 113
Jacksonville, FL 32202